Investor Education

Bank Details

Investor Complaints

Investor Charter

Policies and Procedures

Risk Disclosure Document

Policy on ERROR Account

Policy on Risk Management and Surveillance

Arbitration Mechanism of Stock Exchanges

Policy on Anti Money Laundering

Policy on Circulation of Unauthenticated News


Procedure for opening Account

Procedure for Filling Complaint

Investor Charter for Depository and Depository Participant

Pay in Pay out


Do And Don’t

Investor Charter CDSL

Investor Complaints CDSL

Client Registration Docuemnt in Vernacular Languages

Attention Investors

# Prevent unauthorised transactions in your trading/demat account- Update your mobile number/email ID with your stock broker/depository participant. Receive information of your transactions/alerts directly from Exchange/Depository on your mobile/email at the end of the day. # KYC is a one-time exercise while dealing in securities markets – once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. # Investors don’t need to issue cheques while subscribing to IPOs. Just write your bank account number and sign the application form to authorise your bank to make a payment on your behalf in case of allotment. You don’t have to worry about refunds as the money remains in the investor’s account. # Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020. # Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. # Pay 20% upfront margin of the transaction value to trade in cash market segment. # Investors may please refer to the Exchange’s Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard. # Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month. # Investors may contact their respective stockbrokers / depository participants for updation of details in their trading / demat account. # The investors are hereby requested to comply with the regulatory guidelines issued by Exchanges and Depositories from time to time with regard to KYC compliance and related requirements.